INTERACTIVE DIAGNOSTICStep 1 of 3 · Identify the symptom
YOUR NEXT CHECK
The local service may not be listening
- Confirm 9Router is running and check its startup output.
- Check the configured port; the example below uses 20128.
- If the port is occupied, identify the process before stopping anything.
Run the health check below. If it still fails, review the official installation guide and startup logs.
Open the full Windows troubleshooting guide →This is a decision aid, not a diagnostic connection to your computer. Steps can differ by 9Router version and client.