DEBUG WITH A PLAN

Let’s narrow down the failure.

Select your client and the error you see. This guide cannot inspect your machine, but it can help you choose the next useful check.

INTERACTIVE DIAGNOSTICStep 1 of 3 · Identify the symptom
YOUR NEXT CHECK

The local service may not be listening

  1. Confirm 9Router is running and check its startup output.
  2. Check the configured port; the example below uses 20128.
  3. If the port is occupied, identify the process before stopping anything.

Run the health check below. If it still fails, review the official installation guide and startup logs.

Open the full Windows troubleshooting guide →

This is a decision aid, not a diagnostic connection to your computer. Steps can differ by 9Router version and client.

Common troubleshooting guides